All articles

Service

Multiple Body's of Water

You can use POM for many bodies of water to capture additional chemical readings, service fields, and include on reports sent to clients. Currently, the chemistry suggestions only work for 1 body of water, for the volume saved in the customer profile

Inventory Management

Inventory Tracking and Management. Video: https://youtu.be/rQoyYFEx-do. Realtime inventory tracking and management allow you to see instant inventory levels, item usage, details and more for each item in your inventory. Edit Quantity by transferring

Inventory Management - Barcode

Use barcodes to streamline the invoicing process! In little time and for as little as $100, you can take full control of your inventory and ordering process. Scroll below for instructions on how to set up your Barcode system the first time. 1. Open t

App — Install & Login to the POM App

Apple: https://apps.apple.com/us/app/pool-office-manager/id1379907117. Android:  https://play.google.com/store/apps/details?id=com.PoolOfficeManager&hl=en_US&gl=US. Check out our website: https://poolofficemanager.com/. Help number: 614-710-0074 ext

Service Reports — Attaching Pictures to Service Reports

View this article to learn about how to find and view a service report. Check out our website: https://poolofficemanager.com/. Help number: 614-710-0074 ext 3

Service Report — Viewing & Sending a Service Report

Use the date ranges, and other filters to filter visible services. Click on the Column Headers such as Service Number, Start Time, Last Name to sort services by any column. To view the details about any service, click on the row of any individual ser

Service Reports — Edit Past Completed Services

If I forgot to grab a part at a past customer’s house, then I can easily adjust the time that I was at their house despite already completing the service report. Or if I forgot to add a bag of chlorine in my service report, I can easily add it to the

App - Uber opens when clicking an address

If you are on an Android phone and using the Pool Office Manager App and Uber, Lyft or another app is opening when you click on a street address, instead of your Google Maps/GPS software, follow these instructions:. Settings > Apps and Notifications

App - Troubleshooting

Samsung Galaxy Devices - If the app freezes or has problems, try this:. 1. Settings > Battery and device care > Memory. Toggle Ram Plus off, then restart the device. 2. Change your keyboard to the Gboard. Some Samsung specific keyboard cause issues w