Refunding a Payment with Stripe

Video: https://youtu.be/jiHgks_apm8

 

1. Log into the Stripe.com dashboard

2. Go to Billing and then Invoices

3. Find the Invoice that was Paid which you would like to make a refund for

4. Select the Actions Button (the three dots). Then choose issue credit note

5. Choose the credit destination you would like to send it to. You can choose the amount (up to the total amount) and even provide a reason if you choose. You can add a memo to appear on the credit refund.

6. Once you press the issue credit note button, your customer will be refunded the amount that you selected.

 

Resources!

Check out our website: https://poolofficemanager.com/ 

Help number: 614-710-0074 ext 3