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Pool Office Manager

If you navigate to your company&apos;s website xxx.poolservicemanager.com and you have a title that says&#xA0;Error, 502,&#xA0;504 or anything else that prevents you from logging in and accessing your software:
Report an Urgent Request here:&#xA0;<a href="https://poolofficemanager.com/status/">https://poolofficemanager.com/status/</a>
&#xA0;
If you can access your login page, and it says the correct company name but you cannot login:
<ul>
<li>Try the Forgot Password link</li>
<li>Submit a Ticket using the link in the upper right hand corner of this page or under the menu</li>
<li>Call 614-710-0074 ext 3</li>
</ul>
Article Tags: Outage, Access, Crash, un-responsive, nginix, can not login,
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<h4 class="ho hp bs ar hq b hr hs ht hu hv hw hx hy hz ia ib" id="resources">Resources!</h4>
Check out our website:&#xA0;<a href="https://poolofficemanager.com/" rel="noopener" target="_blank">https://poolofficemanager.com/&#xA0;</a>
Help number: 614-710-0074 ext 3

If you navigate to your company's website xxx.poolservicemanager.com and you have a title that says Error, 502, 504 or anything else that prevents you from logging in and accessing your software:. Report an Urgent Request here: https://poolofficemana

Outage: Cannot Access or Login

Outage & Troubleshooting

Software Startup Guide

New Software Updates

Importing Existing Data into Pool Office Manager

QuickBooks Desktop — Data Import

QuickBooks Online — Data Import

Frequently Asked Questions (FAQs)

Support — Ongoing Resources/ Contact POM

Software Startup

Customer List and Profile

Customer Profile - Adding Pictures to a Customer Profile

Quotes — Creating and Sending a Quote

Quote — Customer Quote Email & Viewing the Quote in the Software

Tags — Creating and Applying Tags

Bulk Actions

Coordinates Longitude and Lattiude

Customer

Appointment — Creating & Sending an Appointment

Scheduler — View, Adjust and Optimize Routes

Schedule — Pool Technicians: Route Prep Features

Schedule — Calendar View of Appointments

Difference Between Types (Services) and Items (Products and Services)

How to Import Appointments to Google Calendar

Sales & Scheduling Tips with POM

Appointments & Scheduling

Multiple Body's of Water

Inventory Management

Inventory Management - Barcode

App — Install & Login to the POM App

Service Reports — Attaching Pictures to Service Reports

Service Report — Viewing & Sending a Service Report

Service Reports — Edit Past Completed Services

App - Uber opens when clicking an address

App - Troubleshooting

Service

QuickBooks Online Setup and Integration

QBO Invoicing Troubleshooting and Codes

Quickbooks Desktop — Converting Service Reports into Invoices with ZedAxis & Initial Setup

Quickbooks Desktop — Converting Service Reports to Invoices w/out Initial Setup

Quickbooks POS — Converting Service Reports into Invoices

Permission for ZedAxis to Use QuickBooks

ZedAxis — Crashing Error

Stripe and Recording Manual Payments

Billing with QuickBooks

POM and Stripe Invoicing

Stripe — Connecting Stripe and Pool Office Manager

Stripe — Accepting Payments & Sending Invoices

Stripe — Syncing with Quickbooks

Stripe — Refunding a Payment

Subscriptions — Create a Subscription Plan

Invoicing  — Apply a Recurring Subscription

Stripe — Creating an Invoice and Navigating the Billing Tab

Invoices — Company's Overall Invoices

Stripe Invoicing Integration

POM Core Reports - Mike's Pick

Activity & GPS

Custom Reports

Analytics and Report Guide

Clock In & Out - Track and Manage Employee Hours

Reports

Company — Company Info: Customize the Software with Company Details

Company — Custom Text: Customizing Emails Sent from your Company

Company — Visual Cues: Coordinating Colors for the Software's Different Features

Company — Upload Logo

Users — Edit & Create / Add Users

Users — Activate/ Deactivate/ Modify Users (Technician Who Can Access the Software)

Outage: Cannot Access or LoginUpdated 2 years ago

Resources!